I've carried out a few over the last week or so, and I've for two more set before the end of the year.
I went to a chain pub last week for a standard assignment. It was about ordering a meal and a couple of drinks and them assessing the customer service and quality of the food and drinks. Its a repeat assignment, so it's something I can do in my sleep but sometimes this brings it's own problems. It really pays to read through the notes thoroughly, as these assignments can change over time. On this occasion I read through but it was very similar to the way it always has been - in fact this same assignment was my very first ever mystery shop!
Fee = £3.50
Reimbursement = £5.00
Spend = £11.00
Profit/Loss = -£2.50
I also visited the catering outlet of a local government establishment last week. It was to test the quality of food and service age in, but with a slightly different agenda. The measures that the client wanted was to establish whether the outlet was closer in standards to a catering facility or a restaurant chain. The offering was decidedly catering outlet fayre and this will no doubt disappoint the client. They are hoping to be viewed as a food destination in their own right but on the basis of this visit, that is unlikely to be happening any time soon.
Fee = £3.25
Reimbursement = £9.75
Spend = £19.00
Profit/Loss = +£6.00
If you are looking to mystery shop, and this really take soff in January then take a look at my book. It's a guide on how to become a successful mystery shopper.
If you are looking to mystery shop, and this really take soff in January then take a look at my book. It's a guide on how to become a successful mystery shopper.
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