The six things you need to know when applying to be a mystery shopper

Mystery shopping is a great way to earn some extra money. It feels really satisfying to go out and spend someone else's money knowing that you are being paid a fee as well got the privilege. But mystery shopping is a serious business. It helps companies to train and monitor their teams and gives vital feedback to help the customer experience. Because of this mystery shopping companies want to know that you can fit their criteria before trey sign you up and let you ship for them. Here are the six things you need to know when applying to be a mystery shopper-

6- You need good written English

The reports that go back to the clients are used for staff training so they need to be ably to understand what it is you are saying. Most mystery shop companies have a spellcheck facility so don't worry too much about it. Just let them know that you can write a great report.

5- You must be consistent

The mystery shop company want your reports to be as fair on one visit as the next. It isn't the fault of the company you are assessing if you are having a bad day, so don't take it out in them! Consistency is really important so let the mystery shopping company know that you can do this for them.

4- You must be reliable

Mystery shops are designed to measure certain things at certain times in certain days. If you commit to doing a mystery shop then make sure you turn up and that you turn up on time. Every mystery shop company wants to know on your application that you will be a reliable shopper for them.

3- You must be accurate

Mystery shopping is all about reporting back exactly what happened. A mystery shop company wants to know when you apply that you are accurate in what you do. Inaccurate reporting means questions may need to be asked and your payment may be delayed. Nobody wants that!

2- You need to be objective

You need to put any other thoughts about the brand you are assessing to one side. The mystery shop company wants to know that you can assess the situation in front of you in an objective way. You are there to measure specific things so don't lose focus and think about times when you may have shopped there in the past.

1- You need a good attention to detail

Mystery shopping is all about seeing what is going on in a given sotuation and reporting this back. You may need to remember details such as the name and description of the person who served you or the cleanliness levels where you have shopped. This is why this is the most important thing that the mystery shop company wants to know you have in your skill set.

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